Wait… I Have to Sign What Before Seeing a House?

Many buyers are surprised to learn that REALTORS® must now have a signed Buyer Representation Agreement before showing homes.

This rule began in August 2024 when new policies connected to the National Association of Realtors settlement changed how buyer representation works across the United States. Even though the rule has now been in place for some time, many buyers in 2026 are still hearing about it for the first time.

I hear this frequently from buyers who contact me about relocating to East Tennessee. They are excited to visit the area and tour homes, only to learn that a document must be signed before I can schedule a showing.

My name is Melody Wagstaff, and as an East Tennessee REALTOR® who works with relocation buyers and local clients, I spend a lot of time helping buyers understand how this rule works before they arrive in the area.

A peaceful sunflower field in Corryton, Tennessee in Knox County, located just outside Knoxville in East Tennessee.

Why a Buyer Representation Agreement Is Required

Before 2024, many real estate agents would meet buyers in person and show a few homes before asking them to sign a buyer representation agreement.

Today the process works differently.

As a REALTOR®, I must have a signed Buyer Representation Agreement before I unlock the first door for a showing.

This agreement simply explains the professional relationship between a buyer and their real estate agent. It outlines:

• The areas where I will represent you
• The type of property you are searching for
• The length of the agreement
• The professional compensation structure

Many buyers initially worry that the agreement locks them into something rigid. In reality, the agreement is designed to provide clarity and flexibility.

For example, you may want me to represent you in certain parts of East Tennessee but not others. The agreement allows us to specify those areas while excluding places outside my service region.

The time frame can also be customized. Some buyers visiting East Tennessee prefer a short agreement that covers their trip. Others choose a longer agreement if they are planning a full relocation.

Reviewing a buyer representation agreement before touring homes with a real estate agent.

Why Conversations Happen Earlier Now

Another change buyers notice is that we often communicate more before scheduling showings.

Instead of meeting for the first time at a property, buyers and I may:

• Talk on the phone
• Meet through a video call
• Review listings together
• Discuss property disclosures
• Narrow down homes that truly match their goals

Many relocation buyers actually find this helpful. When they arrive in East Tennessee, they already have a focused list of homes that fit their needs.

Melody Wagstaff enjoying a peaceful wooded trail in Kingston, Tennessee in East Tennessee.

What This Means for Buyers Visiting East Tennessee

Many of the buyers I work with are relocating from other states. They often visit East Tennessee for a short trip to tour homes.

Because the agreement requirement applies nationwide, we need to complete the Buyer Representation Agreement before scheduling any showings.

Some buyers prefer that I send the document ahead of time so they can review it carefully before we talk. Others prefer to walk through it together on a call. Either option works perfectly well.

Once the agreement is signed, we can begin scheduling home tours.

A Simple Way to Think About It

The Buyer Representation Agreement simply defines when our professional relationship begins.

Before the agreement is signed, you are considered a customer and I can provide general real estate information.

After the agreement is signed, I become your fiduciary representative and can actively work on your behalf to help you purchase a home.

This structure has always existed in real estate. The difference today is that the relationship must be defined before a showing takes place.

The Bottom Line

Real estate practices change over time. The requirement for buyer representation agreements before showings is one of the biggest changes buyers have seen in recent years.

Although the rule began in 2024, many buyers in 2026 are still hearing about it for the first time.

If you are planning to relocate or purchase property in East Tennessee, understanding this step ahead of time can make your home search smoother and far more efficient.

As an East Tennessee REALTOR®, I help buyers navigate the process with clear communication, local knowledge, and patient guidance throughout their home search.

I’ll treat your real estate journey like it’s my own.